Customer Testimonials for Cypress Auto Center

Arnold S. - 2016 - -

I had a power steering failure on our Cummins Dodge Ram 3500 after 480k miles. JD was great, friendly and knowledgeable. Repair price was on par with what I expected and he got us back on the road quickly. Nice big shop and secure, gated yard if your truck needs repairs that require it to stay overnight. Definitely recommended!

Steven N. - 2015 - -

5/5 stars!

Audrey K. - 2015 - -

Thanks Cypress Auto! I love my Dodge truck and thanks for being patient with me on finding just the right truck. I especially like that fact there was no buying pressure like I have found at some other sales places.

Autumnsky F. - 2016 - -

Had an amazing experience here. They are professional. And helped us get are truck all tho this was not are fierst stop of the day we sure wish it was it would of bin are last thank you so much ken.

Emilee T. - 2016 - -

I don't know about the sales department but the service center was fantastic! Brought my truck in and John and the group of mechanics there did a great job, quickly, and price seemed super fair! They took the time to explain everything and I left there very happy! Thanks so much! I will certainly recommend the service center!

Heidi - 2015 - -

We purchased our vehicle here! Staff was friendly & helpful! As my husband put it "this was the most pleasant experience we have ever had purchasing a vehicle!"

Mike - 2015 - -

Prices are a little high but the salesmen are up front with their product

Lisa - 2016 - -

I wasn't ready to purchase . They only called me twice so it was nice they didn't get annoying

Dually - 2016 - -

They are professional, and I have not received a ton of spam mail from them, so that is good.

Patrick - 2016 - -

Overall good people and good trucks.

Nick Y. - 2014 - -

Great service by Lance & Gary. They were both very friendly and low pressure. They gave me my different options and let me decide. Very happy with my purchase. Everything was handled timely and professionally.

Brandon C. - 2016 - -

Cypress auto completed repair on our truck and provided additional after market services at a great price. I highly recommend cypress auto for truck service and repair.

Derrick F. - 2016 - -

These guys were professional helped me through my process will be coming back for another truck went to another dealer and they were very unproffesional

Gregory B. - 2015 - -

We purchased a 2002 F350 with low miles. A beautiful 1 ton 4 X 4 with duel rear wheels. Ken was our salesman. He was polite and accommodating, especially after the truck developed an issue with the 7.3L just a few months following the purchase. Ken and his associates firmly stood behind a commitment of quality and assurance to make sure that we were satisfied with our purchase. The issues were taken care of and yes ,... we are happy with our purchase. Used trucks are what they are, ... "USED". Cypress have a great selection of trucks that come with their unwavering support even after the sale. :) We recommend Cypress Auto Center. "Thanks KEN".

Bill S. - 2016 - -

These guys were great. Brought my 2003 GMC truck in that had 325,000 miles on it and they gave me a fair trade in price when nobody else would offer anything. They also kept their promise on taking are of some items I wanted done, most of which were at no cost on the Sprinter van I purchased from them. Also very helpful on the finance end of things dealing with my credit union. Definitely went the extra mile to make sure I was happy.I highly recommend Cypress Auto.

W. L. - 2012 - -

Pretty awesome group at Cypress Auto Center. Bought a Porsche Cayman S from them and the experience was a breeze, very much stress free. Their specialty is in diesel trucks, so the 987 was pretty much the odd ball in the lot. I was wary of going through the purchase because of the negatives on Yelp at first and didn't know what to expect. When we arrived, Lance warmly greeted us. Lance helped us throughout the purchase and let us test drive the car and a second round for my husband to test it out. Very cool! He also gave us a great recommendation for lunch so while the car was getting smogged at a nearby shop we could grab a bite in Auburn. By the by, friggin amazing fried pickles at the Auburn alehouse. The purchase was hassle free. Due bill was followed through with no problems at all. Awesome and honest team there with Lance and the owner Sam. I would definitely do business with them again or heck, just pay them a visit if we're in the area - because that's just how cool they were. Thanks guys and I absolutely LOVE the new ride.

Justin S. - 2013 - -

I went to Cypress Auto from the Bay Area. I was looking specifically for a 5.9l Cummins Dodge Ram. They seemed to have quite a selection to choose from. The salesman went with us on a long test drive. I decided I liked a blue lifted Ram the best, so we negotiated a fair price. I have had it for a couple weeks now and haven't had any issues. If your looking for a Diesel Truck, you may want to check out what they have.

Mary J. - 2016 - -

Great customer service very professional friendly. Definitely will be back!! Thanks for all your help;)

Krissy S. - 2012 - -

Cypress Auto Center is a great place to buy your next car or truck. They will take very good care of you and listen to your needs. Sam is the owner and has built his business on repeat referral business and relationships for life whether you buy from him or someone else he will point you in the right direction. Lee is fabulous in preparing the necessary documents and he strives to get you the best rate and deal possible. I have bought two Mercedes Benz from Sam and they do not even specialize in this type of vehicle. Sam found me exactly what I was looking for at a great deal and he gave me wholesale price and included a warranty . I did not have to do any of the research he did it all for me and gave me all my options and straight forward answers that I was looking for. I felt extremely comfortable and I trusted his opinion. They treat you like family and they truly look out for you and your best interest. You are sure to get a great deal with Cypress and they will help you find exactly what you are looking for. I would highly recommend Cypress Auto Sales.

Aye C. - 2015 - -

Nice guys, no pressure salesmen, and the perfect vehicle. It's the way buying a car should be. Highly recommended!

Mike M. - 2016 - -

I'm very satisfied with my experience with Cypress Sales and Service, Auburn, Ca! Just had my oil changed at the service shop and all went as well as expected. John and his service mechanics team know Dodge RAM trucks. They were eager to give a little extra and torque wrench a few bolts to finish my DIY gooseneck hitch installation. I bought my truck over a year ago and the truck has been dependable without any events. I buy a truck every twenty+ years so I scrutinized every detail of the business and negotiations before and during our transaction. Kevin and Sam held to their word and obligations through out the sale and even fixed a tire issue without hessitation. The sales and service center are first rate. Do your homework before and during the purchase transaction and you won't be disappointed with Cypress Auto Sales and Service. These truck people are better than any I've worked with.

Cole S. - 2016 - -

Lots of help when buying my truck and patience with how long I took to decide. They did what it took to earn my business. Drove a hard bargain as well. Gave me a good deal and also helped find some financing for me. After I purchased, I decided I wanted different tires on the truck so they offered to order the new ones for me and give me full credit for the tires that were on it. They also offered to have my old car detailed by the same people they use at their discounted cost. My only complaint was that their service center made me wait half a day to get my tires put on after driving 2.5 hrs to get there.

Jesh - 2015 - -

I purchased a truck from Cypress Auto last month and it was the BEST car-buying experience I've ever had! They were recommended to me by a friend that had purchased from them years ago and couldn't say enough great things about them. Their service department is out-standing!

Darlyne - - - -

Your staff is excellent! We love our new diesel! Thanks for a great experience!